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Computer Support

 


Jael is providing clients with the following computer support:

PC Health-Check & Service package
• Computer and server maintenance and repair
• Computer upgrades and rebuilds (Quotation given)
• Operating System upgrades and PC compatibility checks (MS VISTA and Server 2008)
• Custom computer and server builds to specification
• Antivirus and Internet security (AVG reseller)
• Internet access - broadband (plus user training)
• Computer training (Basic hardware and operating system know-how)
• Data recovery
• System analysis and update
• Backup solutions
• Software and hardware installation and instruction
• Remote support


         We offer friendly, personal support for the home, home office and small businesses at very fair and competitive rates.
We offer on site consultation according to your needs.

Our engineers are experienced and industry certified.

  Call James on 0845 257 9 267

The Jael blog on Computer support     

      Over the past 20 years the personal computer has evolved from a slow cumbersome beast to a super fast state-of-the-art, multimedia phenomenon. Today’s mobile phones have more processing power and storage capacity than pc’s of not so long ago… and we have come to expect this. We are accustomed to modern technology but not all of us so readily adapt and feel comfortable with it… especially when it goes wrong. What about the stresses we feel in keeping abreast with new developments? Are we ready to embrace Microsoft’s new VISTA operating system and shortly MS Server 2008?
Is our current pc going to be compatible or up to the job? Can we get digital TV on our pc and if so how? If these are questions which you are interested in answering, then let Jael Consultants help. They can assist in getting you ready for Vista and help in advising which version will accommodate your needs.

   You may be probably aware that a personal computer is effectively a relationship between hardware and software (with firmware somewhere in-between). The PC we buy is a box of modular components which are generally linked via a Motherboard (system board) which is the component which allows the other parts to communicate.
Many home pc motherboards have other components ‘built in’ or ‘on board’ – integrated as chips on the motherboard. IE. The graphics adaptor, which controls the output to your monitor, or the Sound card, which controls audio output, or the Network adaptor (NIC), may all be on board. This is all well and good but should one of these components fail then we need another mother board along with the problem of compatibility with your current system.

The motherboard has a chipset which supports the CPU (central processing unit), the heart of the pc. Like many pc components, CPU’s follow 1 of a number of manufacturers formats. Intel are probably the best known manufacturers with AMD a close competitor.


The board featured here is manufactured by Gigabyte and has an Intel P965 Express Chipset supporting the new Intel DUO and dual core processors. These processors support 64bit applications and operating systems making this board ready for Microsoft Vista.
  The important thing is that the CPU has a compatible motherboard and also the memory (system RAM) to go with it. This motherboard features a Socket 775 design. The Zero Insertion Force (ZIF) style socket makes it easy to install and upgrade your processor. Again, RAM has been developed to follow recognizable formats and industry standards. This board provides 4 DIMM sockets using Dual Channel 240-pin DDR2 with a total capacity of up to 4GB. You can install DDR2 533/667/800MHz Memory creating a high performance system for any PC enthusiast or high end workstation application. The processor uses RAM to temporarily ‘store’ data as it deals with it.

To Illustrate:

If a chef were the processor, then he would be doing certain jobs at any given moment. He might have one item in the oven, something on the stove and perhaps something chilling in the fridge. These are jobs in hand, so to speak. A processor multitasks ‘jobs’ and has it’s own built in memory cache to assist. The chipset works as his assistant chef. A pantry or store cupboard may be likened to the RAM where things are knowingly placed for future use. Only difference with a pc is that when turned off or rebooted, the circuits in RAM are refreshed and data lost. This is why it is always best to regularly save data to your hard drive, which is your permanent store or supermarket. Also avoid incorrectly shutting down the pc.

        Your pc has a number of other interfaces allowing you to add components, ie. TV card. USB ports enable a large number of devices to be added, ie. Printer, scanner, camera, external HDD or tape drive. All are extensions to your mother board, even your printer. If you are on your own network or internet you are potentially making your system accessible to everyone else. All your hardware and software (your data) is open to others…. So be aware!!

Call James on 0845 257 9 267       

 

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